Vinted Users Express Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices after backlash from users.